Policies & Procedures
Early Bird Discounts
For most weekend one-time workshops, there is an early bird discount for registering and paying one month in advance. For example, registration for a workshop beginning on September 20th must be paid by credit card, Zelle or Venmo (or the check must be postmarked) by August 20th to qualify for the early bird discount.
Continuing Education Credits
In order to earn continuing education credit, participants must attend a course in full (signing in and out each day), and complete an evaluation form online (instructions are sent after each course). Once the form is completed in full, a continuing education certificate will be awarded electronically.
For live virtual classes, in order to earn continuing education credit, participants must attend a course in full (signing in and out each day), with the camera on for the entire class, and complete an evaluation form online (instructions are sent after each course). Once the form is completed in full, a continuing education certificate will be awarded electronically.
For distance learning courses, participants must complete the course in full online, answer post-test questions (with a 70% passing score online), complete an online evaluation form and will then be awarded a CE certificate electronically.
Special Needs
Facilities and programs are accessible to persons with disabilities. If you have a special need and plan to attend the workshop, please contact Jean Campbell at 310-909-9780. Please allow as much advanced notice as is possible to ensure we have ample opportunity to meet your needs.
Covid testing
In order to keep our environment Covid-free. We require each participant to produce a negative rapid Covid test on the first day of the program in which they are participating (other than Psychodramatic Bodywork® trainings, where daily testing is required due to the very close proximity we have with one another). If anyone either tests positive for Covid-19 on day one, or has illness symptoms at any point during the program they’re attending, we ask that you not attend (or return for the remainder of the program) and a credit will be given towards a future program for time missed.
Cancellation Policy
For Weekend Workshops and Trainings:
4 weeks notice – 100% refund minus a $25 administrative fee; 2 weeks notice – 50% credit towards a future Action Institute of California workshop or training; There will be no refunds or credits with fewer than 2 weeks notice.
All requests for a refund must be made in writing, and will be answered within 72 hours of receipt. Refunds will be processed within 2 weeks of our response to the request.
Grievance Policy
Grievances should be submitted by email and acknowledgement of receipt will be sent within 36 hours. The Program Administrator will review the grievance and respond back to the participant within 84 hours.
Guidelines for Trainings
We request that participants abstain from any mood or mind-altering substances during the course of the day-long or weekend workshop, even if you are not in recovery. This allows participants to stay focused on their emotional and spiritual work.
There is no eating permitted in group (this includes mints, gum, etc), as it can be distracting to you and fellow group members.
For In-Person Trainings:
- We request that all participants in our workshops and trainings be scent-free from perfumes, colognes, dryer sheets, lotions, etc. (other than pure essential oils). Many people have allergies to such substances and we appreciate your abstaining from wearing any perfumes or colognes while participating (essential oils are ok).
- Since many people have allergies to pet hair and dander, please be mindful of wearing clothing that is as free of these as possible, so as not to cause an allergic reaction in others.
If you have any questions about registration, early bird discounts or our cancellation policy, please feel free to contact us.